Пишем и говорим на деловые темы по-английски. Учебное пособие

I. WRITING STYLES IN BUSINESS LETTERS
1. E-mail Letters
2. Traditional Business Letters
2.1. The letterhead
2.2. The date of the letter
2.3. The inside address
2.4. Salutation and complimentary closing
2.5. The subject heading
2.6. Signature
2.7. Enclosures
II. TYPES OF BUSINESS LETTERS
1. Request letters
2. Cover letter
3. Information letter
4. Confirmation letter
5. Letter of complaint
6. Apology letter
7. Invitation letter
8. Letter concerning arrangement of a business trip
9. Thanks letter
10. Congratulation letter
III. TELEPHONING
1. Stages of a telephone conversation
2. Examples of telephone conversations
IV. RECRUITMENT
1. Application for a Job
1.1. Resume
1.2. Application letter
2. Job Interview
Appendix 1. Abbreviations Used in Business Documents
Appendix 2. English-Russian Business Vocabulary